Complaints from Toronto residents are increasing in number and severity, according to Ombudsman Fiona Crean’s 2013 annual report, which was released today. There were 1,827 complaints made in 2013, 28 per cent higher compared to 2012. About 70 per cent of the complaints indicated residents’ frustration with receiving inadequate information and a lack of proper communication from city staff. Many […]
Post Tagged with: "Ombudsman"
A growing number of complaints criticizing the fairness of Ryerson’s academic boards has spawned a pair of recommendations from the school’s ombudsman. In a report tabled with senate, ombudsman Nora Farrell is calling for more transparency and diversity within the academic integrity and senate academic appeals committees. The committees preside over plagiarism and grade appeal hearings. The report says there […]