LockDown Browser 4+

This is the first app review I’ve ever made and I’ll just start off by saying that using lockdown browser was the absolute worst test taking experience I have ever had. I started logging into canvas to take a 30 minute quiz just so the app would freeze and crash over a dozen times, effectively taking more time than the quiz allowed for, granting me a 0 on it. Considering most professors in this online day and age don’t trust students when test taking at home, they didn’t buy that this garbage app was the culprit and not my iPad or WiFi which has never had any problems to date. I might as well have just gone to a public bathroom and flipped through pages of an STD textbook for 2 hours instead of going through the immeasurable suffering that was trying to make this app work. The former would even be preferred at this point. And here I am, a straight A student getting the first B in my college career all because of an embarrassing excuse of a mobile test proctoring application. The quiz was an easy 10 questions long and would have taken me no more than 10 minutes to complete. Screw this app and its Neanderthal developers.

Because of distance learning, college Board requires AP students to download this app for the exams. While I was taking a practice exam(I was on question 43 out of 60), I was randomly kicked out of it and brought back to the sign in screen. It at first didn’t bother me since I usually get kicked out of practice test on the college board site, however, because I had the LockDown browser open, I was not able to login again. I also couldn’t use the home button or the power button either, so I was stuck on the sign in screen. I spent 20 minutes stressing out because I had other assignments I had to work on. I had to fully shut down the IPad to exit out of the frozen screen. While I was able to access my other applications now, it still didn’t allow me to finish my practice exam. I had to ultimately email my teacher so I don’t get points take away for not completing this assignment. I partially blame this on college board as well since I get kicked off of practice test all the time. I really hope this situation does not happen during the actual test and ruin my chances of passing.

I just finished checking your website and noticed that you are consistently updating lockdown on Mac and windows users. So please do the same for the iOS app version. Speaking from my personal experience, i tried using lockdown respondus and everything seemed fine, then literally 5 minutes into my exam it kicked me out. I could easily just reboot the app and log back into my exam right? Nope. It wouldn’t work and only continued to kick me out. The reason this is a problem for me and others is because these exams are timed. I had an hour to do a 30 question exam and i literally spent 20 of those minutes trying to get back in the exam. And the worst part is i was going through all the comments and you have not responded to anyone. So i can see where your priorities are. The only reason I’m going to 5 star this is so I hope i get some acknowledgement and you all decide to update the app. If not might as well delete this app from the App Store and save every student a headache.